Privacy Policy

Member of the Council of Better Business Bureau’s BBBOnLine® Privacy Program

Your privacy is important to us. By participating in the Council of Better Business Bureau’s BBBOnLine Privacy Program we have made a commitment to meet the programs strict requirements regarding how we treat your information and have it verified by BBBOnLine. Further information about this program is available at http://www.bbbonline.org.

Information we gather from you.

When you visit princeseating.com, we collect information about your visit. We collect your IP address, browser type, domain name, and we log the length of time of your visit and the number of times you visit and purchase from us. We use this information to gather aggregate demographic information about our visitors, and we use it to personalize the information you see on our website. Even more so, the IP Address is used to help identify you, your wish list and you’re past purchases. The IP address is not at all linked to any personal identifiable information. We keep this information for our internal use; in order to personalize the site. For example, in the future, we may recommend products or features you may like based on what you have liked in the past.

Our site uses an order form for customers to request information, products, and services. We collect visitor’s contact information (like their email address) and financial information (like their account or credit card numbers). We use a third party to authorize and verify all credit card transaction made on princeseating.com. The billing address and phone number is used for verification purposes only your email address is used for multiple purposes; verification, log in, email order confirmations, opt-in newsletters, and opt-in product updates. The Contact information from the order form may be used to send information about order status to our customers. All users have the option of opting out of any communication to princeseating.com by sending an email to webmaster@princeseating.com or by calling our customer service department at 718-363-2300.

We also personalize your shopping experience by using your purchases to shape our recommendations for chairs, tables, and stools and other merchandise that might be of interest to you.

When you create a Wish List, you must be a registered user, we ask for your name and an email address. We use your name and personal description to identify your Wish List; we use your name and your email address to process and fulfill your Wish List orders. You can also choose to provide e-mail addresses of friends and family with whom you would like to share your list. We’ll e-mail the recipients that you choose to tell them about your Wish List and its contents, and how they can easily access it. We will not disclose or send promotional e-mails to those recipient addresses provided only to the Wish List service.

If a user elects to use our email a friend program for informing a friend about our site or products, we ask them for the friend’s name and email address. Prince Seating will automatically send the friend a one-time email inviting them to visit the site. Prince Seating stores this information for the sole purpose of sending this one-time email. This email address is removed form our database once the email has is sent.

When you sign up for our Newsletter, we need only an e-mail address–which is used to send the information requested. When submitting to the Newsletter mailing list, you will not receive separate emails from other marketers as a result. You might receive offers from our company including those made through the newsletter itself, which, of course, you have elected to receive. Customers requesting a newsletter may receive emails notifying them of Prince Seating special promotions and deals. If you choose to be removed from the newsletter please either click on the unsubscribe link from the actual newsletter or email webmaster@princeseating.com.

Our site uses cookies to store information. Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. We use cookies to remember your name and your customer id. This allows you to leave our site, come back later, and still view contents in your wish list and purchases made in the past. These cookies allow Prince Seating to better understand, in aggregate, the preferences of our users and thereby create new services that better attend to those preferences. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without a cookie, you can still use most of the features in our store, including placing items in your shopping cart and purchasing them.

Security

When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.

Prince Seating has very strict policies and procedures designed to protect the privacy of our customers and subscribers. We will never share or sell your personal information with any external organization. Any personal information you wish to provide is also protected internally. All personnel with access to personal information are aware of our policies. Any breach of policy would result in immediate dismissal. Sometimes we use aggregated information to determine trends and visitor needs. Some aggregated information is analyzed and used as input to improve our site or is presented to clients as market research; however, no personal information is divulged.

If you decide to submit your email address to us in order to receive a price quote you may be assured that you will not receive separate emails from other marketers as a result. All inquiries are used for a one-time purpose only.

Choice/Opt-Out

Our site provides users the opportunity to opt-out of receiving communications from us at the point where we request information about the visitor.

All users have the option of opting out of any communication from princeseating.com at any time

    • Online via my account

 

 

    • You can call the following telephone number: 1-718-363-2300

 

  • You can send mail to the following postal address:
    Prince Seating
    Customer Service / Internet Dept.
    1355 Atlantic Ave.
    Brooklyn, NY 11216

 

Correct/Update

We believe you should have the ability to access and edit the personal information that you have provided to us. During the online ordering process you can review, change, or delete the information that you have submitted. You may change any of your personal information in your my account online at any time. We encourage you to update your information when it changes. You may ask to have the information in your my account be deleted or removed; however, because we keep track of past purchases, you cannot delete information associated with past purchases.

This site gives users the following options for changing and modifying information previously provided.

    • Online via my account

 

 

    • You can call the following telephone number: 1-718-363-2300

 

  • You can send mail to the following postal address:
    Prince Seating
    Customer Service / Internet Dept
    1355 Atlantic Ave.
    Brooklyn, NY 11216

We welcome your questions and comments. Please send e-mails to webmaster@princeseating.com.

 

Privacy Changes

Whenever we change our privacy policy, we will post a notice on our homepage indicating that a new version is available. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

Contacting the WebSite 

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact us at:

Prince Seating
Customer Service / Internet Dept
1355 Atlantic Ave.
Brooklyn, NY 11216
webmaster@princeseating.com

Effective as of 12/17/2003